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Showing posts with label feature. Show all posts
Showing posts with label feature. Show all posts

Nov 8, 2012

The Magical Tech Behind Paper For iPad's Color-Mixing Perfection

In the new version of Paper released last week, you mix colors with your fingers, like it's paint--only somehow more beautiful. This one magical feature burned a year of development time, resurrected the work of two dead German scientists, and got Apple's attention.

Colors can inspire mood, convey attitude or create instant associations in people’s minds, making it a powerful tool for branding. But the team behind Paper for iPad saw that as a major business problem: traditional software works with color in ways that are faithful to the way machines display color, but totally unintuitive to users. They believed the corporate world could produce better digital art if it only had human-centric tools, and in the second version of Paper, they sought to invent one.

How steep is the learning curve for making beautiful graphics? Answer that question yourself by firing up any graphic design program. Open the color picker, and choose a color midway between yellow and blue. Any kindergartner will tell you the result should be green--but no matter what machine or software you're using, you'll get a drab gray. Already your artwork sucks.

“There’s no such thing as a bad color, just bad color palettes,” says Andrew Allen, co-founder and designer at FiftyThree, the New York developers who built Paper for iPad. “These traditional color pickers like those in Photoshop or Illustrator don’t offer you any help,” says Allen. “They say, here are 16 million options—you choose.”



Down the Rainbow Rabbit-Hole

To fix color, FiftyThree would need to ditch the color picker and go on a year-long creative goose-chase to create an intuitive, touch-native and wildly simple replacement. The result would be an Apple Design Award and a center-stage demo at Apple’s iPad Mini release. But why does reinventing something so basic take award-winning design?




First, there’s the legacy: the color picker has existed in computing in one form or another since 1973. Reinventing a new interface would mean going against a paradigm shared by almost every design tool out there from Adobe to Zoho; the color picker may suck, but we’re accustomed to it.

First the team focused on the most obvious problem: the interaction. They created a mixer to replace the picker. “Andrew’s insight was that a mixer could be a far more friendly tool than a picker, and just as flexible if executed properly,” says Matthew Chen, the iOS engineer and sometime studio artist who led the development of Paper’s second version.

But it quickly became clear that the mixer was not going to offer a good experience unless it could blend colors in beautiful and intuitive way. The building-blocks of computational color, which are known as color-spaces, were fundamentally broken when it came to mixing colors.

“In searching for a good blending algorithm, we initially tried interpolating across various color-spaces: RGB, HSV and HSL, then CieLAB and CieLUV.  The results were disappointing,” says Chen. “We know red and yellow should yield orange, or that red and blue should make purple--but there isn't any way to arrive at these colors no matter what color-space you use. There's an engineering axiom: do the simplest thing that could possibly work. Well, we had now tried the easiest possible approaches and they didn't feel even remotely right.”

If Everyone Else Is Wrong, Why Bother Innovating?

So why was it worth a year of development and brainstorming to fix this intractable color-mixing problem? The FiftyThree team says it’s about giving your big features--in their case, the watercolor brush, the marker, the pencil--room to grow and improve. Without fixing the color dilemma, the rest of the app couldn't improve.




“We put a lot of effort into building scaffolding around the actual product,” says Allen. The goal, he says, is for interactions to disappear. "To make that happen, you need a product’s design and engineering to work in harmony: neither can stand out above the other.” The team knows they’ve hit the mark when an intermediate user can create expert-level work in far less time than they'd expect.

A Conceptual Breakthrough From the Past

What vaulted FiftyThree over a hot pile of math was a major insight gleaned from two dead German scientists named Paul Kubelka and Franz Munk. In 1931, they published a paper called Ein Beitrag zur Optik der Farbanstriche, or "a contribution to the optics of paints," which showed that this color-space question predated computing by several decades. The paper laid out a “theory of reflectance” with an equation which could model color blending on the physical experience you have with the naked eye. That is, how light is reflected or absorbed by various colors.




Today, computers store color as three values: one for red, green and blue, also known as RGB channels. But the Kubelka-Munk model had at least six values for each color, including reflection and absorption values for each of the RGB colors. “While the appearance of a color on a screen can be described in three dimensions, the blending of color actually is happening in a six dimensional space,” explains Georg Petschnigg, FiftyThree's cofounder and CEO. The Kubelka-Munk paper had allowed the team to translate an aesthetic problem into a mathematical framework.

Moving from a three-dimensional color-space to six dimensions was the difference between old drab color-mixing and absolute realism. “What creates the shades you see between paints is this interplay of absorption and reflection,” says Petschnigg. “Compare red nail polish to red ink: both are red, but the nail polish will be visible on black paper because it reflects light. The ink won’t be, because it absorbs light.”

Can iPad Apps Be Too Real?

Mimicking the six-dimensional color-space created results that were too similar to real life. “We were reproducing all of the idiosyncrasies of real-world color mixing,” says Chen, “and color mixing is a tricky process that painters master only with practice. In a way, we had gone from blending that wasn't realistic enough to blending that was too realistic.” 




But finding a single algorithm that could model these physical attributes in an intuitive way would take an enormous multivariate calculus and neither Chen nor Petschnigg knew if there was a solution. It seemed the team was no closer to solving the original business problem. A distinctive palette is crucial to knockout branding, but finding one was still difficult with the new tool. So the team team began hacking the way the colors blended: they abandoned their algorithmic approach and set about teaching the iPad how humans like their colors blended.

Using Common Sense Over Piles of Math

Petschnigg and his team manually selected 100 pairs of popular colors and eyeball-tested how they should blend. Chen built a custom iPad app to exhibit different blends of the same colors, allowing the user to select the transition that looked right to them. By testing amongst their team, they eventually settled on 100 sets of mathematically arbitrary--but perceptually pleasing--color transitions. They used those 100 datapoints to build a framework that would allow the iPad to take educated guesses when it came time to blend colors that weren’t within the 100 hand-tuned pairs.




Below are the first two functional prototypes of the color tool, one on a black background and one on white. That crumpled, curved line linking the two colors? In a traditional color picker that'd be a straight line leading through white, not green. The series of curved paths between colors that Chen ultimately chose might look haphazard to the algorithmic brain of the iPad, but the user experience would look perfectly reasonable to the person using it. (The interaction itself would take four more prototypes, but more on those later.)


“We’re forcing similar colors to blend in similar ways, which is not true in the real world, where pigments with different chemical compositions might appear similar but have very different blending behaviors,” explains Chen. “We wanted to have exacting control over exactly what shades of color the blending passed through when mixing from one color to another, so that the blending doesn’t hurry through some shades on the way to others.” Below, feedback on the prototype shows this tester thought the sixth version was the most natural-looking transition.




After they had nailed the mixing paths for their 100 pairs, Chen added a number of post-processing steps then taken to ensure even blending across transitions of hue, saturation and luminosity. “In the end, blending colors in the mixer should just feel simple and natural,” he says. “Ideally, no one will realize all of the hoops we jumped through to get there.”

The Mathematical Conundrum, Illustrated

So why exactly do computers see color so differently than human beings? Below, Petschnigg provides an illustration of very simple color blending in RGB space. The formula here describes a linear blend between a foreground Color Ca, background color Cb, a blend factor alpha in the range of 0-1, and the output color, which we’ll call Co.




In computing, all colors are expressed as RGB triplets. “We learned in elementary school that yellow and blue when mixed turn green,” says Petschnigg. “However when you plugging in the values to this equation, you get a different result: Gray! Mathematically speaking, Yellow (1,1,0) and blue (0,0,1), blend to the triplet (0.5, 0.5, 0.5) which is gray. This is because RGB only describes a point in a color spectrum, not how colors would behave when they blend.”

Making the Mixer Touch-Native

Perfecting the interaction took more work, even after the team discovered its blending solution. “No one had done anything like the Mixer before,” says Allen, “so we had to do more prototyping than any previous tool to vet out the design and refine the interaction.”

The goal was perceptual consistency. “One complete spin produces the same amount of change, regardless of whether the colors were on opposite ends of the spectrum or neighbors,” says Allen. “The real genius of the Mixer is that it helps you create the right color. If you have a palette with a yellow and a red and you mix them to create purple, that specific purple will work harmoniously with the ingredients, because it came from those colors.”

Allen defined the interaction with a series of four prototypes built in HTML and run in the browser, as seen in the slideshow below. Each prototype Allen built helped Chen, the iOS developer, refine the programmatic approach in the following ways:




For the first prototype, the team wanted to know if the core mixing gesture worked as an interaction. "It worked wonderfully!" says Allen. "But controlling the color via traditional Hue-Saturation-Brightness values didn’t. So we began to experiment with ways of mixing between two colors."



In the second prototype, they explored blending between colors. The team considered the differences between color-spaces like RGB, and more perceptive color-spaces in which hue, saturation, and lightness changes are perceptually even. "Clearly, perceptive color was the right approach, but it took a much deeper dive with engineering to build and refine our own blending model," says Allen.



The third prototype was all about giving the user feedback. This motion prototype, which is not interactive but plays back like a GIF, explores how feedback on that act of blending is communicated.



The fourth prototype added secondary features. In the final version, the team brought all their previous learning together and began to examine how the selection model worked with the palette for saving and moving colors.
Source : fastcompany[dot]com

Nov 7, 2012

Google Chrome Update Boosts User Privacy with Do Not Track Feature

Users of the Google Chrome browser now have more privacy options available to them. Access to permissions settings has been eased and Chrome now offers a “do not track” feature.

Thumbnail image for google-chrome-privacy.png

Permission Denied

In an official blog posting, Google said changes to how users set permissions for web pages will make it “much easier to view and control any website’s permissions for capabilities such as geolocation, pop-ups, and camera/microphone access.”

The new permissions procedure enables Chrome users to click on a “page/lock” icon next to a site’s URL in the browser and then select from a list of settings. Different sites can be given different settings and users no longer have to go to settings pages to customize permissions. 

Follow Me Not

Google Chrome also now offers users the option of sending a “do not track” request to any site or online service to try to stop following and monitoring of user behavior after leaving the site. Google warns “effectiveness of such requests is dependent on how websites and services respond” and says it is working with “others” to create common “do not track” procedure.

Joining the Crowd - Is It Enough?

Chrome was the last major browser not to offer its own proprietary “do not track” feature and users previously had to rely on third-party extensions to maintain privacy settings. As reported by Daily Online Examiner, although users will automatically receive access to the feature, they must still manually turn it on in the advanced settings page.

The article also questions the effectiveness of “do not track” as currently offered by Google Chorme and other major browsers. “The do-not-track request doesn't prevent ad networks from collecting data about Web users or sending them ads,” states the Daily Online Examiner. “Instead, it only signals that users don't want to be ‘tracked’ — a concept that means different things to privacy advocates and ad networks.”

The article concludes by saying the FTC may support legislation to formalize “do not track” rules for online advertisers – perhaps the FTC is one of the unidentified “others” Google says it is working with (see more on Google’s interesting history with the FTC on this topic below).

Google Follows Through

Google is following through on a promise it made earlier this year to include “do not track” functionality in Chrome. What Google’s blog posting on the subject left out is that the promise came in the wake of a US$ 22.5 million settlement with the FTC for mishandling privacy settings in Apple’s Safari browser.

Whatever prompted Google’s move, it brings Chrome in line with its competitors in terms of user privacy, though until “do not track” has more teeth it may not serve as a real deterrent to advertisers surreptitiously monitoring the online activities of private individuals.

 
 

Source : cmswire[dot]com

Oct 16, 2012

Google Extends Search To Add Google Drive, Calendar, To Gmail Search

In August we reported that Google had extended its search capabilities to include Gmail. It started testing the new functionality then. This week, after feedback from Google users about the new feature, Google has now decided to extend the search capability to Google Drive and Google Calendar.

At face value it probably doesn’t look like much. But keeping in mind the fact that information is only good to a user (or enterprise) if it can be found, this should be popular with everyone who uses anything at all by Google, including Drive, Google Calendar, Google on iPad/iPhone and Gmail.

Google Content

In terms of everyday working tools this is a pretty impressive list. Bram Moolenaar, a software engineer with Google Search promises in a post on the Inside Search Google blog that users will be able to find what they want without having to know where exactly it is stored.

Needless to say, in the blog post we are subjected to a lot of Google positive affirmation blah about this trial. But all PR guff aside, it really does look like this will be something very useful for private and business users.

Google Extends Search To Add Google Drive, Calendar, To Gmail Search
Google: Drive, Calendar Search

One comment that Moonelar reproduced was from a participant in the August trial "wowing" the fact that all the search results appear on the same screen. If all the search results from Google Drive and Calendar also appear on the same screen, then that will be really something — a kind of instant guide to all your Google information on a single screen.

The result is this new expanded field trial that will instantly enable users to search across all their Google apps from Gmail.

Gmail, Google Apps Search

Similarly, users will also be able to search from Google.com with the results displaying relevant entries from Gmail as well as file documents, spreadsheets and all other kinds of data from Google Drive.

The current trial is only accessible in English and limited to @gmail.com addresses. It is not available from Google Apps accounts and can only be subscribed to from the field trial page.

Like the original trial in August, there are potential privacy issues, particularly for those in companies, for example, that are working off common computers. This is not the place to talk through that one, but in pure functionality terms alone this is at least worth a trial. If you want to find our more about the extended Google Search, check it the video. 

 
 

Source : cmswire[dot]com

Oct 10, 2012

Hively’s Surveying Secret: Keep It Simple As An Emoticon!!!! :)

Beware feature creep, says Hively CEO Jason Lander. His survey tool is little more than glorified emoji--and that’s the beauty of it.

Jason Lander is the CEO of Hively, a survey company that realizes you hate surveys. Its greatest weapon? Keeping things absurdly simple. Where another app might force you through a dozen pages of aimless questions, Hively will often let you get away with an action as simple as clicking on a smiley face. Hively will release an update this month that helps companies broadcast when their customers are satisfied.

FAST COMPANY: I refuse to do any Internet surveys--I find them annoying. Was Hively made with me in mind?

JASON LANDER: Absolutely. The reason everybody hates surveys is that companies are constantly sending them out. They need to get feedback, but it becomes oversaturated, and most companies ruin it. They send surveys too often, or they ask too many questions. We built Hively to flip that on its head.

Hively is extremely simple: for example, users can give feedback on an interaction with a business by just clicking a green happy face, a yellow neutral face, or a red frowny face. Did it actually take a bit of bravery to go that simple?

We got a lot of feedback early on: “That’s not a product--that’s a feature.” And we largely ignored it. A lot of those people--investors or other tech companies--are looking for the next Salesforce, the next Facebook. But most apps I use on a daily basis are very simple and singularly focused. They do one thing very well. I have no problem cobbling together a bunch of micro-apps to get the day-to-day done.

You do have other features--after clicking on the faces, users can fill out more info, and you have features that allow employers to reward employees who get good feedback. Was there a temptation to add feature after feature?


This is a very simple app, but it’s valuable. If we added features we could ruin the product very quickly. My business partner and I, this is our second startup. Our first startup, we had the exact opposite mindset. We built scheduling software for hospitals, and every time a customer asked for a feature we built it. We went from a very simple application to just adding feature after feature. One day we woke up and realized that it took anywhere from two-to-six months to implement our application, required weeks if not months of training, and that it took a whole team of people to support the application.

So you shouldn’t listen to your customers when they ask for features?

You have to find the right customers to listen to. Here’s another example: we would build features that customers would request, and then they wouldn’t even implement them. We had raised a lot of outside capital and had money to burn, so in the beginning, we’d have customers say, “Hey, we want this feature,” take six months to build it, show it to the customers, and they’d say, “Oh, we don’t want it now.” Now that we’re bootstrapping, we can’t go on these sprees of listening to every feature request. You should listen to your customers, but don’t necessarily do everything they always say.

Which ones should you listen to?

The ones who sign up for products in beta tend to be more innovative, more forward-thinking. Their ideas are very valuable. Also, customers who have really bought in, really love the product and use it all the time, and really get value out of it.

Emoji is really hot right now. Is Hively capitalizing on that trend?

It’s funny. September was the 30th anniversary of the emoticon. I never thought about it in those terms really. We did a lot of work in healthcare staffing, and they always use the pain scale, which used those faces. I thought it was just brilliant and simple--very much a universal language. With three smiley faces, no matter what language, everybody knows what they mean.

Are you a big emoticon user?

I probably overuse emoticons and exclamation points. I think the reason why is I email all the time, and I found things can come across the wrong way. The reader interprets according to whatever current mood they’re in.

Why is emoji having a big moment right now?

I don’t know. I just really like that it’s so simple. Everybody understands it. There’s no subjective interpretation.

This interview has been condensed and edited. For more from the Fast Talk interview series, click here. Know someone who'd be a good Fast Talk subject? Mention it to David Zax.


Source : fastcompany[dot]com

Sep 6, 2012

Inside AT&T's Democratic and Republican Convention Apps

The apps are similar, but only one party asked for a feature for "farm-to-fork foodies."

Chris Hill, the VP of the Advanced Mobility Solutions unit at AT&T, was a driving force behind smartphone apps made especially for the Democratic and Republican National Conventions. Guess which party’s app features a “farm-to-fork foodie” section?

FAST COMPANY: Are apps like this new for AT&T?

CHRIS HILL: We’ve been doing them for the better part of the last two and a half years. Advance Mobility Solutions is a dedicated business unit within AT&T that started three years ago. We took a lot of learnings in the entertainment, media, and hospitality verticals and applied them to a large event like these conventions.

What features do the convention apps have?

There’s live video streaming from the convention, there’s social media integration. We have messaging functionality in both applications, and breaking news feeds and alerts. Then you have attraction-finders, the ability to find local businesses and attractions. You have an interactive schedule, showing how events map to the convention floor.

You’ve essentially made a disposable app. Why dedicate resources for a one-off app?

It makes a big impact for the attendees. You can increase the value of the event considerably. We’re building these applications on configurable platforms, so we can reuse a lot of the intellectual property built up around these applications. This isn’t millions of dollars going into designing applications that are disposable--there’s lots of reusable components.

Are the RNC and DNC apps fundamentally the same?

Lots of the underlying components are similar, but each was custom designed to the specifications of the particular host committees.

What differences leap to mind?

For the DNC, they wanted to make sure we had a number of things in the Fun category. So we had a number of different applications for experiences set up, for shopaholics and farm-to-fork foodies, for example. The RNC app had a QR code scavenger hunt, directing attendees to see local businesses in the Tampa area.

Was the farm-to-fork foodie feature not quite a hit in the RNC’s app?

We didn’t have that in the Republican version.

With AT&T making apps for both the RNC and DNC, was there any concern over a conflict of interest?

We had different teams working on the finished interface and user experience.

Did you put Republicans on the Republican app, Democrats on the Democrat app?

No, we didn’t ask that, and that wasn’t asked of us.

This interview has been condensed and edited. For more from the Fast Talk interview series, click here. Know someone who'd be a good Fast Talk subject? Mention it to David Zax.


Source : fastcompany[dot]com

Sep 5, 2012

Next Generation Security, Protecting the Cloud and Mobile Devices

A new security feature is being investigated by Stanford and Northwestern researchers where test subjects are unwittingly taught a series of keystrokes that can be uniquely identified when repeated during a laptop or mobile device login. 

Subjects are trained to make keystrokes that coincide with a moving visual cue, a disk falling past a line on the screen, for example. The pattern repeats, and the test subjects learn the pattern that can then be repeated more easily.

Researchers call it serial interception sequence learning, and it's kind of like playing a game or even learning to ride a bicycle. But the point is, scientists are using this type of training to see if the process could be used to improve login security over the popular but flawed password feature.

Password Alternate 

Passwords are handy because people understand how they work and they are inexpensive to set up. For companies like Dropbox, Skype, LinkedIn and Pinterest, there are obvious drawbacks as recent hacking attempts have made clear.

While enterprises like Bit9 are investing in IT security applications, people still have to enter in a password on the front end. Too often, those passwords are of the weak four digit variety or are shared with too many other people.

Researchers from the above study are investigating sequence learning because it would be hard to steal from someone. In other words, even if someone where to try and force you to give them your passcode, it would be hard to explain because it's not just a series of letters and numbers. 

The laptop or mobile device that had the sequence learning security feature installed would be able to tell if the person entering the keystrokes was the authorized person or not based on how precisely they duplicated the correct keystrokes. 

Next Generation Security Features

Sequence learning might not be a great password alternate for say, checking email, but other new security features are constantly being tested. Apple bought a company called AuthenTec Inc recently, and the technology purchased in that deal could yield a fingerprint security offering for iPhones and iPads. 

Furthermore, Rutgers university researchers are experimenting with a biometric security feature in the form of a ring that can transmit data through human skin. Facial recognition still holds promise despite the obvious drawback of simply holding up someone's picture to fool the camera.

One other possibily we are intrigued by is the as yet unreleased Leap sensor from LeapMotion. It looks to be the most sensitive motion control device yet availible, and the company is rumored to be working on security features based on gestures. One commentor on the website Gizmag even went so far as to claim he had been a flatmate of the Leap founders, and had seen the device up close. The rumor is the sensor can detect a person's pulse. Tell us in the comments if you use two step authentication for your Google accounts or if you use other programs to keep track of your passwords.

 
 

Source : cmswire[dot]com

Video Blog: Importing Labels to SharePoint 2010

There are many positive features to using the Term Store taxonomy management feature within SharePoint 2010. Unfortunately, not everything that we need as information managers is one click away. 

For example, when importing terms into the Term Store using the .CSV template, the ability to bring along synonyms such as alternate spellings or acronyms isn't as seamless as it could be. This video discusses two workarounds to importing "Other Labels" into the SharePoint 2010 Term Store.

Editor's Note: Mike Doane writes and blogs frequently with taxonomy tips

 
 

Source : cmswire[dot]com

Big Differences in Mobile Support for the Social Enterprise

If there is one feature that everyone can agree upon in the Social Enterprise market, it’s mobile computing. IT professionals think it’s an important part of the Social Enterprise landscape and vendors fervently concur. As always, the devil is in the details.

Although everyone agrees on the importance of providing for mobile endpoints, mobile platform support from social collaboration software vendors varies greatly.

Support Plays Favorites

The good news is that mobile is considered a basic function of social software. The bad news is that there are “haves” and “have-nots.” While almost every vendor supports Apple’s iPhone, Android implementations are spottier. This variance is surprising given the increase in Android endpoints over the past few years.

Tablet support is emerging but, again, iPad support is more common than Android tablet implementations. Support for RIM’s Blackberry devices is a hit-or-miss affair as well. Blackberry implementations of social collaboration software are more likely to come from ISVs with established enterprise applications, such as IBM or SAP, rather than from newer companies. As RIM’s problems have increased, the Blackberry is clearly being pushed to the end of the list for social collaboration vendors. Overall, mobile support is inconsistent among vendors.

Spotty Solutions

The mobile and tablet user experiences are, arguably, different from the desktop or laptop experience. The user interface (UI) of mobile and tablet products differ, often dramatically, from the desktop UI. Smaller screen sizes, lower bandwidth, a plethora of platforms and a different set of needs by on-the-go end-users drives user interface design choices. For some vendors though, these choices amount to limiting features rather than reimagining the UI in terms of the mobile or tablet environment.

The unfortunate result of inconsistent support for mobile platforms is that many mobile users still cannot access their social software on the go or can do so only in a very limited manner. Some vendors are looking for solutions that can supplement or supplant their native mobile platform applications.

HTML5 has emerged as the lowest common denominator for reaching all end-points — including desktop/laptop platforms — in the absence of native applications. While native mobile applications have a number of advantages including offline operation and integration with special features of the mobile device, HTML5 brings a rich user experience to any platform that supports a compliant browser, albeit at a higher need for bandwidth.

As the Social Enterprise market evolves, mobile computing is evolving with it. Support for current and new platforms as well as HTML5 will be on the rise and will be a core part of the Social Enterprise feature set.

Editor's Note: Another article by Tom Petrocelli you might enjoy is:
Microsoft SharePoint Powers Social Applications

About the Author

Senior Analyst Tom Petrocelli covers the Social Enterprise for the Enterprise Strategy Group. He has more than 27 years of experience in technology, technical marketing, and management. Tom is the author of the book Data Protection and Information Lifecycle Management as well as many articles and two blogs dealing with technology and business.

 
 

Source : cmswire[dot]com

Google Updates Analytics with Real-Time Segmenting

Google updated its Analytics service in August, including a new feature that segments real-time data in reports so that users can track marketing campaigns as they move forward.

The segmenting update allows a user to click on a dimension in a real-time report, in order to track data by that metric. A user could, for instance, click to select referral information, and then segment that information by visitor source or traffic channel. Another possible use is to click on a city name to segment data by that city.

google analytics - segmenting.png

Shortcut to Data

The company said this allows a user, for instance, to measure which content is most popular in a large metropolitan area.

Other use cases include following the results of a geographically-targeted pay-per-click campaign, or seeing how social media might be affecting site traffic after an industry conference.

Another recent update to Analytics provides the ability to create Shortcuts in order to more quickly find a particular path to data. The company noted that, instead of going through a daily process of “find report, add segment, change, sort,” one can do that process once, save it as a Shortcut, and then return to that view on one click.

The Shortcut button is found on the Utility Bar of a standard or custom report in Analytics, and, when clicked, it adds a shortcut to the current configuration of the report on the Home Tab. Shortcuts live in a section in the Home tab, they can be managed from the Overview page, and they can be emailed and exported as if they were standard reports.

API for Multi-Channel Funnels

Google has also introduced a new Multi-Channel Funnels Reporting API. In the fall of 2011, the company added Multi-Channel Funnels, which were a new set of reports tracking the full path that users follow to conversion, rather than just indicating the last click. This can be useful to determine which marketing efforts influenced specific conversions to sales or leads.

The API allows developers to utilize those Funnels, such as querying for Assisted Conversions, First Interactions Conversions or Last Interactions Conversions. This can then be combined with other conversion path data from other sources, in order to automate events like bidding.
 

 
 

Source : cmswire[dot]com

Aug 27, 2012

Dropbox Tests Two-Factor Authentication

Following a well-publicized security breach that was discovered last month, document sharing service Dropbox is launching a beta test of two-factor authentication with some users. The new security feature, made available on Friday, August 24 to early Dropbox adopters using Windows, Mac OS X, or Linux PC, sends users a one-time mobile security code they must enter in addition to their standard password.

Early Results Suggest Two-Factor Authentication Has Kinks

As reported by Information Week, two-factor authentication has already been previewed by Dropbox VP of Engineering Aditya Agarwal. It comes as a response to the discovery that spam being sent to user email accounts only used for Dropbox originated from hackers who had stolen passwords they had reused from other sites (see more detail below). In addition, an internal Dropbox investigation revealed that hackers stole unencrypted user passwords that were improperly stored in a Dropbox employee’s account.

Dropbox users can receive mobile security codes via text message or mobile app. Information Week reports that early public commentary on the beta test suggests it needs some fine-tuning. For example, one user posted in an online Dropbox forum that despite signing up for two-factor authentication, he could still log into his Dropbox account only using his password.

Another complaint posted online by more than one user is that currently there is no backup option if a mobile phone or the 16-digit mobile security code is lost.

Two-Factor Authentication One of Several Promised Security Fixes

In a public statement on its website, Dropbox previously said it would start requiring two-factor identification. In addition, Dropbox pledged to offer security fixes including a new page that will let users see all logins to their account, and possibly periodically ask users to change their passwords. Internally, Dropbox intends to add automated mechanisms for detecting suspicious activity.

Obviously, it will take some time for Dropbox to launch fully operational versions of all these new and improved security features (and internal features may not be publicized), but considering how quickly the company rolled out a beta test of two-factor authentication, Dropbox seems committed to rectifying the problems caused by this embarrassing security breach.

Dropbox users themselves should also take some steps to help protect not just their Dropbox accounts, but all of their various online accounts. The IT Security Office at Duke University offers some helpful tips on how to select a strong password that will not be easy for a hacker to guess. These include using at least eight characters (some systems allow up to 63), mixing upper and lower-case characters, interspersing punctuation marks and symbols, and using modified versions of words from favorite childhood nursery rhymes or foods. Duke IT Security also advises to never use the same password on more than one account and to avoid dictionary words, phone numbers and anything associated with a name.

 
 

Source : cmswire[dot]com

Aug 24, 2012

Weekend Reading: SharePoint Tweet Jam Recap, Social Media Intelligence and Bacon - The Breakfast of Champions

shutterstock_56242414.jpgThere's no predicting what will come up during a Tweet Jam, and this week's SharePoint Tweet Jam was no different.

Panelists covered the same ground that our feature writers did this week and weeks previous, touching on questions of governance, adoption challenges and breakfast meats. 

We also had reports from the conference field, with updates streaming in from DrupalCon Munich, the Business Marketing Association's Denver conference and Altamont Group's Social Media Intelligence in San Francisco. 

Read on for details.

It's SharePoint's World, We're Just Living in It

Is SharePoint in the Cloud For You?

Rob Koplowitz (@rkoplowitz): The days of Microsoft SharePoint being only a locally installed software product are over.

Microsoft's commitment to SharePoint in the cloud is evident in its massive data-center investments, its costly retrofitting of the code base to support multitenancy and access via subscription and its emphasis on "cloud" in sales and marketing efforts. But the reality is Office 365/SharePoint Online are still only release two and Microsoft usually needs three releases to get a product right. 

SharePoint 2013: Improved Social Networking and Workflows

Laura Rogers (@wonderlaura): It's been a lot of fun trying out the new version of SharePoint so far. Microsoft has done a great job this time, putting out a ton of documentation, training and videos as soon as this preview version became available. There's a lot to read, but it has also been great trying everything out and digging in a bit to see the new functionalities in action.

SharePoint Business Governance Strategy: Managing Governance Documents

Frederik Leksell (@letstalkgov): Continuing my high level SharePoint business governance strategy series, today we are looking at methods of managing governance documents to ensure that information is easily accessible to all, aiding in communication of and adherence to governance rules.

SharePoint 2013 Needs Less Features, Not More

Chris Wright (@scribbleagency): There are certain specialties that appear to be so simple from a laymen’s point of view that one can’t help but wonder the harm in doing the job themselves. But the idiom “a little knowledge is a dangerous thing” originated for a reason. Unfortunately, it is all too often capably illustrated in organizational risk management practices.

The Path From Fileshare to SharePoint

Christian Buckley (@buckleyplanet): One of the major complaints about SharePoint is that, while it contains the potential for expanded business productivity and automation, within many organizations it has become yet another file share. 

While that may be true, the primary difference is that, unlike those old file shares, SharePoint has the potential to be expanded upon. It is the sleeping giant in the organization. And funny enough, one of the major trends these days is movement of old network file shares and their vast volumes of unstructured data into SharePoint.

35,000 Foot View of SharePoint 2013 for Developers

Brian Alderman (@brianalderman): Are you ready for SharePoint 2013?

In this third installation of my four part series giving a 35,000-foot overview of some of the major changes expected in SharePoint 2013, we will be looking at some of the new features that will specifically affect SharePoint designers. 

SharePoint Projects: Ant Clay on the Importance of Vision

Siobhan Fagan (@smg_Siobhan): Everyone wants to believe that there is a single bullet solution to solve all SharePoint problems. While the answers are never that simple, the starting point is: asking the question "why?"

Ant Clay, Founder and CEO of Soulsailor Consulting Ltd, is one of a new breed of SharePoint business technology consultants. Known to ask clients repeatedly “Why?” until they breakdown and admit “they just don’t know,” we thought we'd turn the tables on him to ask a few questions about SharePoint, governance and the upcoming release of SharePoint 2013.

Field Notes

News From the Front: Simpler, Mobile Drupal 8 Previewed #Drupalcon

Ben Finklea (@benfinklea): For those in the Drupal community, DrupalCon is simply DrupalCon. For the rest of you: DrupalCon is a bi-annual Drupal conference put on by the Drupal Association. It’s a world-class tech conference, it is THE place for Drupal news and it’s happening this week in Munich, Germany. 

Marketing vs IT: Who Drives the Customer Experience? #BMAthriving

Carla Johnson (@carlajohnson): For many organizations, their definition of customer experience falls into a customer support department heavily staffed to keep wait times for call centers low. But that’s missing the mark.

A Little Bit of Knowledge Does Not Good Risk Management Make

Peter Spier (@peter_spier): There are certain specialties that appear to be so simple from a laymen’s point of view that one can’t help but wonder the harm in doing the job themselves. But the idiom “a little knowledge is a dangerous thing” originated for a reason. Unfortunately, it is all too often capably illustrated in organizational risk management practices.

 

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Source : cmswire[dot]com

Aug 21, 2012

Box Introduces Custom Links

Custom links — a must have feature? When you are all about sharing content, as Box surely is, making links customizable seems like something the company should have done a long time ago.

Making a link more distinguishable is a super easy way to keep things organized, but it's also a way for people to incorporate their company's name right into links.

Not a Link Shortener 

Instead of creating shorter links, the Box custom link tool helps point collaborators right to the file or folder they need. This way, just by looking at the link, people can tell what it is. Only business and enterprise users will have their company domain name in the links, however.

Under the sharing section on the right side of a file or folder, there are shared link options that used to look like this:

screenshot-boxsharedlink-2012.jpg
Box share options.

Now, under each heading there is the option to customize those links.

screenshot-boxcustomurl-2012.jpg
Hit customize link and enter in the name you want to give it.

Security Settings In Place

Just like with other shared links, settings can be adjusted when building the link. Every custom link will keep the shared link security settings assigned to it, so there's no need to worry about the link getting passed around. 

Not only are custom links great for organizing, they're great for making content stand out. Share links with customers and partners that include the company name, great for name recognition. Let us know in the comments if you think this is a great new feature or if you thought Box already had it. 

 
 

Source : cmswire[dot]com