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Showing posts with label networks. Show all posts
Showing posts with label networks. Show all posts

Sep 10, 2012

CMSWire's September Tweet Jam: Turning Data into Marketing Action #CXMChat

Data. It comes from everywhere, your website, your social networks, your mobile apps and sites, search engines, contact centers, customer support systems and the list goes on and on. It's great you are collecting all this data. But what are you doing with it?

There's a lot of talk about data these days — big data or otherwise — with everyone wanting in on the action. But that's the hitch — data isn't anything without action. This month our Tweet Jam is focused on how organizations are using all this data they capture to drive digital marketing and get measurable returns.

Tweet Jam: Turning Data into Marketing Action

Join us on Wednesday, September 19th at 10 am PDT / 1 pm EDT / 1700 GMT for our monthly Tweet Jam. We welcome the broader CMSWire community to participate, as we spend an hour discussing how companies are putting data to work for them.

All experience levels are welcome to connect with the expert panel we're assembling. The easiest way to join the conversation is by following or including the #CXMChat hashtag. We'll be putting out a list of the experts participating closer to the date of the Jam.

#CXMChat Tweet Jam Questions

We are building the question set for the Tweet Jam now. If you have a burning question you'd like to see asked drop us a line at tips@cmswire.com.

Participation Guidance

A few things to keep in mind:

  • Introduce yourself with your first #CXMChat tweet. Include your name, job title and organization you work for.
  • Subsequent tweets must start with the question number you are responding to and the #CXMChat hashtag. For example, "@bigbird Q5 We very much believe sentiment analysis works #CXMChat"
  • Please don't pitch products or services; stay knowledge focused
  • Keep the discussion professional, but informal
  • Remember that this is a public chat — be thoughtful.

Stay tuned for more details!

 
 

Source : cmswire[dot]com

Aug 29, 2012

Limelight Launches Orchestrate Platform for High-Tech Marketers

Thumbnail image for limelight logo 62512.pngB2B technology marketers have a new set of tools they can choose. This week, Limelight Networks introduced its Orchestrate for High-Tech Marketers, a platform for delivering a digital presence across channels to business-oriented buyers.

The new solution offers web content management, online video publishing, mobile publishing, web and mobile acceleration, web personalization, content targeting, social media integration and SEO. These tools are intended to assist marketers in enhancing customer relationships, driving brand awareness and increasing sales conversions.

Single Interface

The new Orchestrate’s features include the ability to utilize a single interface for managing and publishing web and video content, for segmenting visitor data in order to direct messaging to the appropriate prospect, and for re-purposing assets across web and mobile domains in order to simplify workflow, publish more quickly and maintain brand consistency.

The platform automatically optimizes web and video content for best viewing on the target devices. The company said that the tight integration between the new platform and email/marketing automation systems allows easier synchronization with email campaigns.

Technology buyers, the key business users targeted by this platform, typically seek out online sources of product information and peer recommendations before making a business decision, according to unspecific studies cited by Limelight.

The company said that this due diligence on the part of the buyer goes beyond the information found on the sites of product vendors, and includes research on third-party sites, blogs, professional social networks such as LinkedIn, RSS feeds and other sources.

Selling to a Tough Crowd

These business-oriented buyers can be a tough group with high expectations, according to Limelight. Jeff Freund, Limelight’s CTO of DPM Solutions and VP/GM for the Web Content Management Group, said in a statement that, to reach these business technology buyers, “high-tech marketers must provide rich, fresh content,” such as whitepapers, webinars, data sheets, research reports, videos and animation across a variety of channels.

He added that doing so requires an “integrated, easy to use solution that allows them to update their collateral content and video assets without IT support.”

Based in Tempe, Arizona, Limelight Networks specializes in Digital Presence Management, provided through integrated suites of cloud-based applications to manage and optimize online presence across web, mobile, social and large screen channels.

 
 

Source : cmswire[dot]com

Aug 21, 2012

Manolo Espinosa Wants To Know Why Your Mom's Not On SoundCloud Yet

In 2006, one of the most vibrant social networks in the world was the photo-sharing site Flickr. By November, Google had purchased the video-sharing site YouTube for 1.65 billion. But lost in that year's community-content boom was a little company called Ear-Fi that hoped to do for audio what Flickr and YouTube had already done for photos and video. Founder Manolo Espinosa says, “Our idea was, ‘Hey how about setting up a platform that helps people tell stories as simple as talking, sharing as simple as clicking a button, and listening as easy as picking up a phone or computer?’”

It was an inspired notion. After all, in the broadcasting revolution of the previous century, radio came before TV. Why shouldn't there be a platform where professionals and non-professionals can share sound clips as easily as photos or video clips? And the timing was perfect, or so it seemed–-the financial crisis hit the following year, and Ear-Fi never made it through 2008.

Now Espinosa has a second chance to revolutionize how the web listens to itself. Last September, he became the “Head of Audio” at SoundCloud, the sound-sharing platform famous for its orange and blue audio player that lets listeners comment directly on a clip's waveform. First marketed toward musicians as a cleaner alternative to MySpace, SoundCloud wants to expand its user base to include anyone with a microphone connected to the Internet (which, thanks to smartphones, is now nearly half of American adults).

So what’s a non-musician’s SoundCloud page supposed to sound like? Some clues can be found on Espinosa’s own sound stream. There’s a minute-long clip recorded at a San Francisco Giants game capturing crowd noise, stadium music, and the cry of a food vendor yelling, “Peanuts!” Espinosa also recorded a short thank-you message to the organizers of #wjchat, a weekly journalism discussion group which Espinosa guest-hosted a few weeks ago. Dig deeper and you’ll find off-the-cuff recordings of lectures and presentations given by media heavyweights like the New York Times' Brian Stelter and Columbia University's chief digital officer Sree Sreenivasan.

None of it sounds professional, and that’s the point. “You get a fair amount of authenticity when you record someone’s voice," Espinosa tells Fast Company. "You get the background noise which helps with informal sharing of thoughts and ideas.” In a world where texting, tweeting, and chatting have all but replaced the traditional phone call, SoundCloud’s focus on the human voice is filling a gap not only in the digital space but in our everyday lives. Wouldn’t you rather your friend post a spoken birthday greeting on your Facebook wall than a perfunctory block of text or, even worse, an e-card? “We’ve had people who have recorded stories about their unborn kid and shared that with their family," Espinosa says. “About two or three weeks ago we found out (a couple) had proposed on SoundCloud. There was a collective hooray across the office. We’ve worked with big artists, but when we have a story like that, we’re just like, ‘Wow, this is amazing.’”

Journalists are another group not using sound to its full potential, Espinosa says. “When the Supreme Court had their health care debate, numerous news outlets referred to the fact that they were recorded, you could listen to them. But even a smaller percentage of those actually embedded the audio of that.” Beyond obvious uses of audio, Espinosa also encourages journalists to use SoundCloud like they use Twitter, to broadcast stray thoughts or to include interview clips or other sound content left on the cutting-room floor.

The biggest challenge for Espinosa’s team is convincing audiences that sharing and preserving sound is as worthy an endeavor for everyday people as it is for musicians, podcasters, and radio stations. The best ways to do that, Espinosa says, is to make SoundCloud compatible with as many platforms as possible (which it's already done so through recent integrations with Facebook and Flipboard), and to make the act of recording, uploading, and sharing sound clips as pain-free as Instagram makes photo-sharing.

[ Image: Flickr user Evan]
Source : fastcompany[dot]com

Aug 15, 2012

Solving Problems with Authority and Sharing: Developments and Prospects #saa12

The Social Networks and Archival Context (SNAC) project is an ambitious one that seeks to locate records of historical importance across repositories and make them available to patrons on a massive scale. Our panel updated us on its fascinating progress. Look at what we records and information management professionals can do.

The Society of American Archivists (SAA) 2012 annual meeting, “Beyond Borders," concluded Saturday, August 11, 2012 in San Diego.

Tammy Peters of the Smithsonian Institute introduced her panel:

  • Ray R. Larson (University of California, Berkeley)
  • Daniel Pitti (University of Virginia, Institute for Advanced Technology in Humanities) 
  • Jerry Simmons (National Archives and Records Administration).

The Social Networks and Archival Context Project: Status Report

Ray R. Larson

Mr. Larson delivered an update to SNAC. Officially, the goals of the project are to further the transformation of archival description and to separate description of records from description of people documented in them. Translation: the project is meant to make available records of historical importance and

  • enhance access to archives resources, through all cultural heritage resources; and
  • enhance understanding of those resources.

We’re talking big data. With a sample of 150,000 EAD-encoded finding aids contributed from around the world by national libraries and others, including:

  • Library of Congress
  • National Archives and Records Administration
  • Smithsonian Institution
  • British Library
  • Archives nationales (France)
  • Bibliothèque nationale de France
  • OCLC WorldCat and VIAF 
  • Getty Vocabulary Program.

Institutes like the Getty Vocabulary Program have contributed a union list of artist names (make that: 293,000 personal and corporate names).

The problem: a proliferation of the forms of names (for example, different people with the same names). EAD records are full of family names and within the structure it notes the creator of the archive (typically the complete autobiography is provided). This autobiography is extracted to the Encoded Archival Context for Corporate Bodies, Persons, and Families records (EAC-CPF) record.

We’re given names — sometimes multiple names. Identical names means a complete Library of Congress record with attributes is available. If it’s an exact match, it’s marked. But marking doesn’t work for everything. Abbreviations are troublesome — think transliteration of non-roman characters. We take names where we didn’t get an exact match, then test against library authority files. Do we find an exact match? We flag it as a potential merge. Is nothing matched by this stage? We create overlapping segments of three characters. Finally, we take all flagged as potential matches, do a find, make sure these are the ones we want. With the authoritative form of the name, we combine all EAC-CPF records. To give you an idea of volume, a recent test merged 93,033 person names from 114,639 person records," said Larson

In other words, the names are extracted from EAC-CPF and from existing EAD. If the EAC-CPF records match against one another and against existing authority records (for example, VIAF), then prototypes of historical resources and accessibility are created.

 

Continue reading this article:

 
 

Source : cmswire[dot]com