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Showing posts with label course. Show all posts
Showing posts with label course. Show all posts

Nov 14, 2012

The One Career Mistake That'll Set You Back $500,000

A new study finds that men and women aren't all that different when it comes to being willing to ask for better compensation. And yet, over the course of their careers, women stand to lose as much as half a million dollars just by failing to negotiate their first job's starting salary. Here's how to make up lost ground.

When Sue Thirlwall, CEO of Miniluxe (think the Starbucks of nail salons) was a newly minted Harvard MBA, she discovered some life-altering information. “I learned that male MBAs were getting paid $5,000 more than I was.” Though she’d negotiated her best to be at parity with the guys, the firm that made her an offer wouldn’t budge. "They were adamant,” she recalls, “despite the fact that [being slightly older] I had significantly more management and leadership experience.”

Thirlwall took the job anyway and received a very early promotion. She still wishes she’d held out for more. “I believe they may have come back with the same salary [as the men’s] had I turned it down.” As a result, Thirlwall believes she was behind in compensation because she accepted the lower starting salary.

She’s not alone. In a study cited by Linda Babcock and Sara Laschever, authors of Women Don’t Ask, if a woman doesn’t push to ask for more money in her first job, she stands to lose more than $500,000 by the time she reaches age 60.

Ironically, says Thirlwall, negotiating that first salary should be easiest. “The stakes are lowest before you go into a company,” she argues, “It’s just like dating before you actually get to know someone.” A recent study from the National Bureau of Economic Research indicates that women aren’t really less likely to negotiate. What they are is reluctant to do so in certain circumstances, like a face-to-face meeting, the study found.

A report by the Atlantic noted that the study didn’t follow job seekers as they advanced through their careers--or show how men and women negotiated differently as a result of age and experience. So Fast Company turned to career coaches, human resources directors, and employment consultants to weigh in on what might happen next. Here’s what they told us.

Time and Trust Makes Negotiating Harder
Dianne Shaddock Austin, founder of Easy Small Business HR, finds that things do change over time for women, but they still view negotiation as a negative. “Women are more willing to compromise and want to be agreeable and non-combative.” She says they’ll take a “reason and logic” approach saying, “I’m very excited about the offer, but given my experience compared with what you are seeking in a candidate, I was actually hoping for $10K more than what was offered.” A male counterpart will cut to the chase, saying, “That’s much too low. I was looking for $90K and you won’t find someone with better qualifications than mine.”

Shaddock Austin says trust is also a factor. “I think that some women feel that if they could get more pay, it would have been offered to them, and that the salary offered must be the best that an organization can do.”

Kara Chambers, The Motley Fool’s vice president of talent strategy, has seen this backfire. Women tend to view working incredibly hard as a reason to get a raise without asking for one. Unfortunately, says Chambers, waiting for someone to notice only leads to frustration that could turn future discussions about compensation into emotional events. “Everyone works hard,” she asserts, and men will often detail how they add value to the business by saving money or delivering projects on time.

It's Nothing Personal
Part of the reason men have an easier (read: less emotional) time talking about compensation is that they tend to have more superficial relationships with their bosses, according to Kathy Sweeney. As a certified employment interview consultant, Sweeney’s observed that men are more likely to talk about the weather, sports, and other “non-personal” topics, as well as business successes. This, Sweeney says, allows men to separate work from their personal lives, and negotiate from an all-business position.
 
In contrast, she says, many women tend to form “deeper” relationships with bosses and talk more about their lives outside of work rather than their achievements. “Women are also usually very observant in the workplace, know what they and others have accomplished, and expect their bosses to be the same way,” Sweeney explains.

That notion is reinforced the longer a woman stays with a company, says career coach Cheryl E. Palmer. “Women are more inclined to think that a boss they know well and with whom they have a good relationship will look out for their best interests,” she notes. “When this is their mindset, they are not going to push hard for a raise, even if they clearly deserve one.”

The Downside of Perks
It only gets harder for women if they’ve negotiated an extended family leave or have arranged to telecommute, says Palmer. “She is probably going to be much more cautious about advocating for herself because she feels the company has already done so much for her, and she doesn't want to seem ungrateful,” Palmer notes. Women granted these perks may feel as though they’ll be taken away--or that they’ll lose their job--if they ask for more.

You Don't Know What You Don't Know
Pat Palleschi, PhD, founder of the Executive Agency coaching firm, says, “Women do have the instincts to know when they have pushed to the limit. But they don't usually push at all.”

Palleschi finds that women are in the dark about what they can ask for, including realizing that the first "offer" they receive is just that, a first offer; to not dealing with HR on salary negotiations; to understanding that anything from salary, stock options, to a car, phone, and severance is negotiable.

“Usually the salary range has 10% play,” Palleschi argues, that’s best discussed with the hiring manager in a face-to-face meeting. For those cringing at the thought of taking a hard line in an initial meeting, Palleschi advises starting with a positive statement. "I really want to work for you but to perform at my best, I need to talk with you about the total rewards picture and work with you to create a total rewards package that will be both fair to you and motivating to me.”

At this stage, negotiations can fall apart, she says, because women don't know how to pivot. For instance, if a salary increase isn’t possible at that time, ask for a review in several months' time. Just be sure to ask what goals need to be met in order to earn the wage. Likewise, during uncertain economic times, Palleschi advises asking for severance in case their boss gets laid off and a new supervisor wants to start fresh. “High-level executives are known to ask for 2-3 years of severance on the way into a company,” she underscores.

How To Play To Win
To increase the chance that negotiating will work in their favor, Sweeney advises women to look at their job description, identify areas where they excel such as making the company money, decreasing costs, or improving productivity, and detail those achievements in writing. Also, include work that isn’t part of their formal job description. She also suggests women do their homework at Department of Labor, Glassdoor.com, or Salary.com to research what others in their industry are earning.  
 
Finally, women should use their keen observational abilities to know when to ask for a raise. Sweeney says the best times are when the company is doing well and in the beginning or middle of the fiscal year, to avoid bumping into the budget cycle.

The most important thing is to have the conversation, Chambers maintains. Rather than worrying about refusal, women just need to ask for what they want. Though the answer may be no, she says, “It’s more information for you about what your boss and the company values.” That can lead to a discussion of goal setting. Says Chambers: “It’s not about making them feel guilty. There’s no tension if you just continue to work toward those goals.”


Source : fastcompany[dot]com

Sep 24, 2012

Building a Social Media Team: The Community Manager

Social Media has evolved from its beginnings as a recreational pastime into a tool for communication, social activism — and of course, business. While even the most conservative organizations are incorporating social components into their operations and strategy, many continue to struggle with exactly how to get started. An almost infinite number of consultants, books and articles offer guidance on strategy, but many fail to answer a key question: who will actually do the work? In the first installment in our six-part series, we take a look at building a social media team.

First Things First

Organizations of all sizes and types are embracing social media. But just as there is no such thing as a one-size-fits-all marketing strategy, social media goals vary as well — by business type, budget, philosophy and industry. Some view social as a marketing channel to reach new customers; others leverage it more for customer service purposes. Still others only participate as a defensive mechanism to avoid reputation damage. Before building a team, it is critical to have a social strategy. 

This guidance isn’t limited to social media. But given the age of social and urgency of social initiatives in many businesses, some leaders choose to believe social media teams can figure everything out along the way.

They won’t.

Throwing people together and assuming they will find a common goal — one that will be compatible with the company's business strategy — is a recipe for disaster. In extreme cases, it can lead to a very public and expensive disaster.

This doesn’t mean every organization must engage in endless strategy discussions. Small businesses may be able to define goals in a meeting or two. After establishing a strategy, prioritize goals and needs before moving forward. Identifying goals will help provide direction and clarify the scope of activities the team might perform such as:

  • Listening and following up
  • Content creation
  • Monitoring and analytics
  • Setting internal social media policy

In addition to the strategy, it is important to have strong, engaged leadership (somebody had to set those goals, right?). The leadership function could be described as a team role, however, that person (or leaders' group) is often external to the team performing day to day activities. The leader is typically responsible for getting buy-in with other executives, and becomes the “face” of the initiative to encourage adoption (and the intersection of social with other corporate programs). Although we don’t explore the leadership role, it is very critical for ensuring the long-term success of social efforts.

The Community Manager

The Altimeter Group conducted a survey of 144 social business program managers at corporations with more than 1,000 employees. The firm used the data from this survey and a few other studies to create the report, "Social Business Readiness: How Advanced Companies Prepare Internally" detailing the ways in which companies prepare to engage in social media. The guidance was helpful, but not all companies are enterprise class, nor do all organizations want to engage — at least initially — in activities as comprehensive as those described by the firm.

There are a few roles which we will explore in the series, that are essential for any social effort. Keep in mind that these are roles, not positions. It is possible for a single individual to serve multiple roles as long as the individual is able to address all of the responsibilities.

The first role organizations should consider establishing is the external liaison — or as it’s more commonly known, the Community Manager. This person performs a vital function — even for companies not attempting to create throngs of enamored fans on social networks — because social inherently requires interacting with the public. The community manager is the point of contact between the organization and the public. Before social media, this role might have been handled by corporate communications. But it has become clear that traditional corporate communications strategies aren’t adequate in an environment where 140-characters can travel the world — and handicap a business — in seconds.

 

Continue reading this article:

 
 

Source : cmswire[dot]com

Sep 21, 2012

Apple's iPhone 5 Goes On-Sale Around the World

iphone5_thumb.jpg       Today marks the launch of the latest iPhone. We'll update over the course of the day with any drama or quirks, as the residents of the lucky launch territories get their hands on Apple's newest upgrade. 

Stories From the Stores

The Apple iPhone 5 hit the stores today in territories around the world. Things got off to a shaky start for the rather maligned Maps app in iOS 6.0 as it couldn't even find the Apple Store in Sydney, Australia. The countdown to the sale there was met with a rather tired cheer due to some customers who'd been queuing for days to be at the front of the line. 

oziphone.jpg

Here's a pic by Twitter user Jen Dudley Nicholson of the final countdown, she also points out there were no iPhone 5 covers in the store, making for nervous moments for those who don't like their naked iPhones to get dinged. 

Britain's Stiff Upper iLip

In London there are reports of queues of 800+ people around some stores for the new phone (I genuinely thought most people wouldn't be that bothered, so color me impressed). The doors have just opened in stores and we'll try and get some news from the frontlines. 

 If you're not at a store in the U.K., then you can order an iPhone 5 from most stores. A tip here, the 16GB and 32GB models seem to have two week backlogs in most places, which may well grow as interest picks up, but you can pick up the 64GB model with just a few days wait, although that may well change.

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Source : cmswire[dot]com