HP Uses Autonomy IDOL To Manage Structured, Unstructured Data in TRIM, ControlPoint #ARMA

It’s just over a year since HP bought Autonomy for US$10. 2 billion. While HP has been adding Autonomy’s IDOL to some of its software, it never really gave the impression that it had a fully developed IDOL integration strategy. That is until today with the announcement that HP is adding IDOL to some of its existing software to tackle both unstructured and structured data.

HP, Autonomy, IDOL

It’s not that HP hasn’t been using Autonomy since the buy-out in August 2011; IDOL is about information management, and HP has used IDOL for big data analysis, and has pushed it into the customer experience space. But there is still a way to go before it achieves its full potential, an observation that was made by Meg Whitman herself during HP’s Q3 figures release when she said Autonomy needed ‘attention’.

Clearly when she said that she had this set of releases in mind because they come only a few weeks after the figures, which means they must have been close to ready at the time of the Q3 call.

The difference here, though, between these releases and previous HP-IDOL releases, is that combined they look like a planned strategy rather than the piecemeal application of random software to a particular problem.

Before the release, Dan Carmel, Head of ECM Strategy and Solutions at Autonomy, and David Gould, Director, Global HP TRIM Business and Records Management SME talked to CMSWire and explained that with these updates, HP is looking to become the top dog in the  information management space. While many companies have set themselves similar goals in the past, this claim has the IDOL factor behind it.

Let’s be clear as to what exactly IDOL is, because it is at the core of all this. Currently in v10, IDOL is a processing layer that enables users to extract meaning from all kinds of content including video, social media, email and web content — the common link here being that they are all forms of unstructured data.

In this version, it also combines Autonomy’s infrastructure software for understanding data with the real-time analytics engine for extreme structured data analysis that HP acquired when it bought Vertica some 18-monthsago.

Autonomy: Information Governance without HP

 

Autonomy: Information Governance Framework with HP
 

HP-Autonomy TRIM 7.3, ControlPoint 3.0

There are three releases today from HP and all built around Autonomy. According to Carmel and Gould the idea with the upgrade to HP’s TRIM to 7.3 and the release of Autonomy ControlPoint 3.0 as an integrated solution is to offer enterprises the ability to manage and govern both structured and unstructured content no matter what format that content is in, or where the data is located.

 

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Source : cmswire[dot]com

HP Secures Big Data, Cloud, Mobile Content With Major Security Release

While there has been an understandable interest in HP and how it is going to integrate Autonomy into its business, HP, under its still-new CEO Meg Whitman carries on as usual. Today, it announced new additions to its security portfolio that build on the strategy it outlined last year.

HP's Identifies Security Threats

Nine different upgrades, or releases, were announced today. Combined, their focus is on securing Big Data, mobile content and devices, and providing security for widespread and complex IT environments, including cloud environments.

We saw in the early days of cloud computing that the lack of proven security for these environments had a considerable impact on whether enterprises deployed cloud environments or not.

In survey after survey of enterprises and SMB’s we noted that adoption rates were low. That is, of course, until vendors were able to convince IT buyers that the cloud was safe. Even now, though, cloud security is still holding back cloud adoption.

Big Data and mobility are also perceived as very useful tools, but still insecure. Citing research it carried out last July for its HP Research: Security and Risk Management report, HP says cloud, big data, along with mobile data loss and theft are major concerns for enterprises.

In fact, two thirds of those surveyed said they had security concerns around these technologies, while half cited mobile security as their major concern. It also showed that most spent more money cleaning up the mess after a security breach, than actually preventing a breach in the first place.

And this is where HP is coming from with these releases:

Cybersecurity threats are growing exponentially, and without a proactive information risk management strategy, enterprise growth, innovation and efficiencies are hindered,” said George Kadifa, executive vice president, HP Software.

There are three main groups of offerings:

Intelligent Security for the Public Sector

The first set of upgrades offers intelligent security for the public sector. This is a particularly problematic area of IT security as tighter regulations combined with tighter budgets are making even the smallest incident into something major. In this space, HP has released:

• Assured Identity: New enhancements to HP’s identity management solution provide simplified identity, credential and access management. It also enables tighter controls against insider threats, as well as easier and tighter security around information sharing and collaboration.
• Comprehensive Applications Threat Analysis (CATA): O-demand services will considerably reduce the cost of application security by addressing security at all stages of the development cycle.
• HP Security Operations Center (SOC): These are a set of  consulting services for clients outside of the US that enable users to establish an on-site intelligent cybersecurity center. This is one of the new products that is leading the HP charge and is complementary to HP’s U.S. Public Sector security consulting and security operations center service.

Risk Management Management

The second set of releases aim to provide enterprises with better client transparency and control across the entire enterprise, including those that are geographically dispersed. They include:

• Data Center Protection Services: Offers recommendations to enterprises on their existing security practices and program management around data centers after evaluating their security set-up.
• HP ArcSight Enterprise Security Manager 6.0c: A scalable security monitoring solution that detects and manages security threats fast than before across entire infrastructure and prioritizes critical issues to reduce potential damage.
• HP TippingPoint NX platform: This aims to provide protection across network devices, virtual machines and operating systems, using a modular architecture adapts automatically to threats as they are discovered.

It also announced a new and free mobile application that monitors current and trending cyberthreats. It’s currently available for web browser platforms as well as WebOS, iOS, and Android and web browser platforms.

 

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Source : cmswire[dot]com

HP Pushes Autonomy's IDOL Into Customer Experience Management In VPI Integration

So the reasons behind HP's disappointing Q3 results of US$ 8.9 billion in August were many, with Autonomy said to be weighing HP down. But CEO Meg Whitman was optimistic and said they would continue pushing Autonomy and IDOL. The announcement that it is integrating IDOL into VPI's workforce optimization solutions appears to be the kind of thing she was talking about.

Autonomy, IDOL, VPI

While everyone wondered what would happen to Autonomy with the departure of Mike Lynch, HP ignored the pundits and has just kept pushing it. This deal with VPI shows exactly where it might take the Autonomy IDOL platform.

VPI provides customer experience and workforce optimization solutions and services across large organizations that have a high dependence on interpersonal communications. According to VPI, it already has a large presence on financial trading floors, government agencies and first responders — those people that respond to emergency calls through 911.

The one single thing that unites all of these different organizations is the massive of amount of unstructured information that passes through them, and that is where VPI is expecting IDOL to work.

With the help of IDOL, VPI says it is looking to understand the meaning in all this mass of information enabling the users to act more efficiently and quickly based on insights gained.

Specifically, it says it will use IDOL to analyze phone conversations, chats, emails, documents, social media, video, images and websites.

Information that comes through large call centers can be automatically classified and tagged using IDOL and VPIs analytics, tagging information that comes through CRM, enterprise resource planning applications, or even CAD solutions

They will also be able to apply speech analytics to any information where there may be the possibility of competitive advantage through recognizing context and patterns, one of IDOL's really strong points.

This means that enterprises can use VPI — combined with IDOL — to analyze repeat calls, high value sales and security breaches.

VPI, IDOL In CXM

IDOL has been around for a while and another company signed-up to use IDOL might not be that interesting if it wasn’t for the fact that it does provide some insight into where HP is taking the platform.

Michael Chang, senior vice president, OEM and Strategic Accounts for Autonomy says the deal signifies another way IDOL can be used to help organizations.

Notable in the announcement is the fact that VPI intends to use IDOL with its Customer Relationship Management applications, and if VPI can do it so can another other company that is looking to find meaning in its customer interactions.

Not that IDOL hasn't been there already. In March 2010, Autonomy released its own CRM application, Autonomy Explore. This takes all the points of contact between a company and a customer, analyzes them and produces a customer profile that enables businesses to understand not only where their customers are coming from, but also where they are likely to go.

HP has also been looking at applying IDOL to Big Data. Earlier in the summer it pushed its way into the Big Data space through the combination of Autonomy IDOL 10 and HP’s Converged Cloud.

So, think customer experience management, big data analysis and data management, all of which HP is in a position to provide and you get some idea where HP should be taking IDOL. 

 

 

Source : cmswire[dot]com

Autonomy Product Innovations for Law Firms & Legal Departments More Social, Mobile

Lawyers have some new tools with which to fight their battles. Today, HP-owned Autonomy unveiled three new innovations for its products that are designed to help law firms and corporate legal departments utilize the convergence of social, cloud and mobile technologies.

Neil Araujo, chief executive officer of Autonomy Project Legal, noted in a statement that his company has “long been an innovator in information management for the legal industry,” and that these new innovations help lawyers “take advantage of consumer technologies,” while maintaining their security and enterprise system requirements.

‘Self-Curated Collections’

One of the enhancements utilizes HP Labs’ patent-pending Compass technology, which allows users to more easily find personal connections and share content inside a company. This technology will be integrated into iManage Universal Search, Autonomy’s knowledge management application.

This new functionality automatically suggests relevant people, collections and content based on content or a person currently selected. It also enables the creation of communities that Autonomy described as “self-curated collections” revolving around a given topic. The interface is designed to act like a social network’s, so users can follow collections and receive updates from communities.

Doc Exchange, Mobile Scanning

A second enhancement provides a secure, cloud-based document exchange within Autonomy WorkSite, which is used by law firms and legal departments for document and email management. The new functionality is intended to make document sharing with outsiders easier, more secure and more auditable.

An improved process for capturing images from mobile devices is the third enhancement Autonomy is rolling out. This capability allows mobile camera users to remove extraneous background, de-skew an image or remove page creases.

Once cleaned up, the image can be read more easily on an Optical Character Recognition system, and then utilized as a text-based document. The company said that use cases include attorneys-in-the-field capturing signatures on engagement letters, affidavits or other legal documents.

Autonomy, founded in 1996, said it currently has over 65,000 customers worldwide and more than 400 OEM partners for its products, which seek to extract meaning in real time from all forms of information. Product areas include content management, knowledge and records management, compliance, business process management and collaboration.

 

 

Source : cmswire[dot]com