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Showing posts with label masters. Show all posts
Showing posts with label masters. Show all posts

Oct 26, 2012

How Obama And Romney Each Built A "Brand Of You"

President Obama and Governor Romney aren't just politicians--they're also Jedi masters of personal branding. Here are the 3 top takeaways from the election that leaders can apply when shaping their own professional brand.

Politicians tend to be masters at personal branding, especially once they reach the presidential (or presidential-hopeful) level. In doing research for my book, I found politicians as astute at personal branding as Hollywood celebrities are. Look at the political campaign process is as a series of high-stakes, intense “job interviews” by the best of class--which is easy to do during televised debates and seemingly endless public campaign stops--and you’ll find personal branding lessons that you can apply in business.

Here are my top 3 personal branding take-aways from the 2012 presidential race:

1. Have a clear value proposition that differentiates you from others.
Personal branding is not just about defining your brand, it’s about defining the benefits of your approach and how you are different, even better, than others. In the debates, Mitt Romney built his value proposition around a pro-growth, pro-jobs agenda for middle-class Americans. And he branded President Obama as a failed leader with job-killing policies. In contrast, President Obama positioned himself as the true leader of the middle-class and branded Romney as the leader of the one percent.

Takeaway: Make sure that you can brand yourself in a sentence. Your brand sentence is your differentiator that captures the essence of your brand identity. It should describe your value proposition – the value you bring that’s different from what others bring. For example, an innovative sales executive in new media described her brand this way, “I reimagine underperforming assets across the converging worlds of Hollywood, Silicon Valley, and Wall Street.”

2. Realize that style and personality count as much as substance.
Likeability is important for politicians as well as brands. In the branding world, the Q Score is a measure of a brand’s or celebrity’s likeability, and a high Q Score gives them a pricing premium in the marketplace. Likeability is important for people too, whether you are interviewing for a job, making a sales call or interacting in a meeting. Above all, you need to project energy, openness and connection, and your body language and facial expressions can help you do all three.

In the first debate, Obama was roundly criticized for his low-energy delivery style and aloof demeanor. He seemed listless and didn’t make eye contact much with Romney or the television audience. Obama was clearly not on top of his game. Bottom line, he didn’t seem that likeable or even appear presidential, and it hurt him in the polls afterwards until he got on the offensive with an energetic, authoritative speaking and debating style that had always characterized his brand. Likewise, early in the campaign, Romney was dogged by an image of being an elitist, which made him hard for many people to like or even relate to. Yet Romney’s authoritative yet engaging style in the first debate completely changed perceptions and made him seem more likable and more presidential. And his more likable personal image propelled him forward in the polls.

Takeaway: Like it or not, style counts as much or even more than substance, particularly a likable style that people can identify with. Realize that you’re always onstage, whether it’s a small stage in a one-to-one meeting or a large stage presenting to a large group. Actors and performers not only practice through weeks of rehearsals, the do a mental rehearsal along with other preparatory exercises before they go onstage. The goal is to get in the right frame of mind to “become one with the audience.” Great actors and presenters engage the hearts and minds of an audience. So speak colloquial English. Don’t read your talk. Internalize it. Talk personally, not formally. If you are in front of a large group, select different audience members in the four quadrants of the room and look them in the eye. That way, everyone will think you are talking directly to them.

3. Carefully edit and “curate” your message.
There is so much noise and data, it’s hard to make sense of it all. Notice how smart politicians don’t numb the audience with a laundry list of points or statistics but frame their arguments with a small group of select points. They also use stories, particular personal stories to make sure the message resonates. (“Last week I meet a voter in Philadelphia…”) Stories are sticky; they are memory magnets. Of course, in telling your story, you have to make sure you phrase it right--or you end up with the viral phenomenon that Romney’s story about “binders of women” created.

Takeaway: Don’t numb your audience with too many statistics: bullet, bullet, bullet; number, number, number, pie chart, pie chart, pie chart. Focus on the important points and statistics, and above all, pepper your talk with relevant stories if you want them to be remembered. When you’re presenting options in a pitch or support an important point, three is the right number, not five or ten or twenty. One or two is too few, yet four or more will lead to confusion and a lack of decision. There are the “The Three Little Pigs,” “Three Blind Mice,” and “The Three Musketeers,” and the list goes on and on. So make it easy on your audience and stick to three. Three is often a good internal structure to use in a talk to simplify the logic around an argument or point of view. The U.S. Declaration of Independence speaks of “Life, liberty, and the pursuit of happiness.” The number three has a sense of completeness that is powerful and easy for your audience to remember.

You may not be planning to run for office any time soon, but political candidates and campaigns are filled with lessons in how to create an effective personal style that will help you be more successful no matter what you do.

Catherine Kaputa is the author of You Are a Brand: In Person and Online, How Smart People Brand Themselves for Business Success.


Source : fastcompany[dot]com

Oct 3, 2012

Dance Like Michael Jackson--But Lead Like Cortés

Tips for success from Scott Kveton, CEO of analytics masters, Urban Airship. Here's why every company might want a "Director of Culture."

Urban Airship is a Portland, Oregon-based company that helps power and glean analytics from the push notifications companies send you via their apps. Companies as diverse as ESPN, Groupon, USA Today, Walgreens, and NBC Universal use Urban Airship’s services. This week, Urban Airship is announcing a new feature that allows location-based targeting for its clients. One of the most remarkable things about Urban Airship, though, is how happy its employees are--they simply won't leave. We caught up with Urban Airship CEO Scott Kveton to find out why.

FAST COMPANY: Is it true you have a 100% retention rate among your employees?



SCOTT KVETON: I think out of the 93 people we have, we’ve lost two people in the last three and a half years, since we started the company. I’ve worked at a lot of companies--a lot of companies--and I’ve seen that you can’t pay lip service to culture. Transparency is important, so everybody knows all the different parts of the business. Here, the team knows what the business model is, what’s the cash on hand, what the burn looks like, when we’ll be profitable. I’m probably transparent to a fault. But I want to hire people who want to start their own company someday. I would love nothing more than an ecosystem of companies to spring up of ex-Urban Airship folk.

Does being based in Oregon help?

With our headquarters here in Portland, we don’t have the distractions folks in Seattle and the Bay Area have. We do have 20 people in the Bay Area, but they’re all super excited to work for us, and we’ve done a lot to keep those folks happy down there. But Portland being our headquarters has been our secret weapon. We’re striking distance from Seattle and San Francisco, and we’ve been able to build a phenomenal team. Since everything’s in the cloud, it doesn’t matter where we are as a company.

What else do you do to keep employees happy?

This sounds so cliché, but we really love to have a good time. We have this amazing unofficial director of culture. She plans amazing outings. We did this scavenger hunt around Portland. She just said, “Hey, everybody, bring shoes comfortable enough to walk all day in.” We broke out in teams, and there were Urban Airship people running around, and it also became this phenomenal recruiting tool. For our Halloween party last year, she hired a dance choreographer to come in twice a week to teach us to do the “Thriller” dance. We did a popup “Thriller” dance at the party.

Are you gonna bust out any moves this Halloween?

No. We’ll have a Halloween party, but no dance mojo. But we do have some exciting New Year’s Eve stuff. I can’t talk about it yet. We haven’t even announced it to the team yet.

Did you hire your “director of culture” specifically for that role?

No, it kind of evolved. Barbara Stark was employee number seven. She was the office manager and helped me with a bunch of stuff as executive assistant. She really was a jack of all trades. As the company has grown, she settled down this path of the culture piece. The more I thought about it, she really is this director of culture. I would call it one of the hardest positions--if I ever had to backfill it, I don’t know what I’d do.

You’ve said in another interview, “Entrepreneurs should quit their day jobs to burn the ships properly and motivate themselves to really stick to the business.” Burning ships?

The reference is that Cortés, when he came to the New World, burned his ships so his troops were properly motivated. (Though later someone said that’s not true--the real reason was disease or something else.) When entrepreneurs ask me to have coffee with them, and say, “I have a day job, and I have this project on the side,” I tell them, “Actually, you should burn the ship. Jump off and go do this, and you’ll find out much quicker if there’s a there there.” And when you don’t have a cushion, you’re almost forced to succeed. That’s the concept of burning ships.

This sounds like a philosophy of entrepreneurship that credit card companies will love. Isn’t this a fast way into debt?

When we started Urban Airship, I put a bunch of stuff on my credit card. A couple of my cofounders had been laid off and a federal program allowed them to receive full unemployment and work at a startup.

President Romney wouldn't stand for that. But couldn’t you seriously wind up in the poorhouse by burning the ships?

You could. But if that happens, you’ve learned a bunch about what it means to run a business. I know I’ve failed before. I’ve personally failed, and those things that me the lessons that helped me to success. Everyone loves to talk about entrepreneurs who are so successful, but the most successful entrepreneurs are the ones who just didn’t give up.

This interview has been condensed and edited. For more from the Fast Talk interview series, click here. Know someone who'd be a good Fast Talk subject? Mention it to David Zax.


Source : fastcompany[dot]com