As businesses evolve from being information or knowledge centered to being more people centered, SharePoint 2013 offers a range of features to support the shift.
SharePoint 2013 is essentially a web application platform that provides functionality to enable, among other things, the creation of web sites, Web 2.0 collaboration features such as wikis, blogs ratings and user profiles, enterprise content management, powerful search capability, Microsoft business intelligence reporting and analysis. From a technical perspective it offers flexibility on integrating external data as well applications, developing user interface widgets and a range of potential development options.
From Web 2.0 to Enterprise 2.0 to Organization 2.0
Web 2.0 implied not only collaborative behavior, but the technology and its associated functionality that supported this online behavior. Sites such as Amazon were trailblazers as reviews and ratings influenced users to buy products while technologies such as delicious encouraged the sharing of bookmarks.
Facebook started out with the personal life of users and then targeted business advertising and marketing, offering businesses the capability of targeting products and services at specific demographics. Technologies such as Ajax supported these developments, speeding up download time by negating the need to download an entire page at a time while rich client interface libraries creating the opportunity to develop a range of visually appealing user interfaces.
Taken in the context of a business or organization, Web 2.0 became Enterprise 2.0 as the focus was to use collaboration features to add value and produce quantifiable and qualitative benefits within this organizational context.
Organization 2.0 has now evolved from Enterprise 2.0 with more of a conceptual shift where the business moves from a traditional position of being information or knowledge centered to being one that is people centered. The key ingredients in this mix are information, people, processes, technologies and the actual facilitation. These elements combined serve to make the organization people focussed.
SharePoint 2013's Supporting Role in Organization 2.0
A range of SharePoint 2013 features can support this seismic shift.
Employee set up can be achieved through the MySite area where user profiles are stored and visibility means employees can be followed and contacted for input. Employees can store content in the My Content area, keep track of and publish content to other users in the My Newsfeeds area and display their personal and professional data within the My Profile section.
The security within SharePoint supports access to this by operating on two levels. Single users relates to individual access while the concept of groups supports departments or temporary project team members linking up together, establishing relationships and ultimately adding value to the business. User profiles define attributes or metadata that relates to each employee. Audiences are pre-defined groups that can be set up based on a number of factors including attribute values.
SharePoint 2013 also builds on community features by providing the recognition and rewarding of individuals within the social network by enabling higher ranking in search results for articles that are liked or followed by the most number of users.
The balance to be strived for in Organization 2.0 is to enable free reign of information sharing and collaboration by all employees in the organization, while maintaining a focus on the business mission, objectives strategy and tactics.
Value through knowledge and skills can exist in an employee where it is not directly related to job title or manifested in their responsibilities. While codifying such knowledge to make it explicit can often be a lengthy process, the tools to facilitate the sharing of this tacit knowledge can add real value especially in scenarios constrained by time, budget or an external driver such as a commercially driven deadline.
Exploiting this tacit knowledge that resides in the minds of employees as well as explicit knowledge that is structured in policies, procedures, company documentation or intranet sites will allow the organization to effectively harness this people centered capital and highlight areas that can be reengineered to promote more effective working business processes and working relationships.
Information Management Still Required
Organization 2.0 does not mean the removal of traditional knowledge structures. SharePoint provides a number features to support information creation, access and use.
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Source : cmswire[dot]com
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